This policy explains what Siglio collects, why, and what we do and don't do with it. Siglio is operated by CE525B LLC, a Florida limited liability company doing business as Siglio, based in Tampa, Florida. The service is offered from the United States and directed to users in the United States.
Two kinds of people interact with Siglio, and we treat them differently.
Customers are the developers and businesses who hold Siglio accounts. For customer information, we decide how and why data is processed, and this policy describes it.
Signers and recipients are the people our customers send documents to. We process their information on the instructions of the customer who created the envelope. If you received a document for signature, the organization that sent it decided to contact you, and questions about why you received it or what the document contains belong to that organization. Section 6 covers what we process about you and the choices you have.
Siglio does not store your signed documents. Documents are processed to run the signing transaction and the completed document is stored by the signing infrastructure that processes it, where signers access their copy by secure link and customers receive the result through the completion webhook. Siglio's own systems keep the transaction records described above, not an archive of your contracts. We avoid storing document contents except transiently where required to validate and process a file you submit.
We never sell your personal information, and we never share it with third parties for their marketing purposes. We do not provide data to brokers, list vendors, or advertisers, and we do not display third-party advertising in the service.
We share information only in these situations:
A Siglio customer supplied your name and contact information to send you a document. We use that information to deliver the signing invitation, record the signing events that make the transaction auditable, and provide you a secure link to your signed copy, valid for 90 days with reissue available to the same email address or phone number.
| Record | Retention |
|---|---|
| Billing, invoices, usage, and payment history | 7 years |
| Account and security audit events | 3 years |
| Support tickets and communications | 3 years |
| API request logs | 12 months |
| Webhook payloads and delivery responses | 6 months |
| Signed documents | Not stored by Siglio |
We may retain records longer where required by law, to resolve disputes, or to enforce agreements, and we minimize diagnostic data containing unnecessary sensitive information as soon as practical.
The portal uses essential cookies required for sign-in and security. Our marketing site may use analytics and advertising-measurement cookies to understand how visitors find us and whether our advertising works; these measure our own campaigns and are not used to build marketing lists or to share your information with third parties for their marketing. You can control cookies through your browser, and the service works with non-essential cookies disabled. We honor the Global Privacy Control signal where applicable law gives it effect.
We use industry-standard safeguards appropriate to the data we hold: encryption in transit, access controls and least-privilege credentials, tenant isolation, audit logging, and monitoring. No service can promise perfect security, which is one more reason our design keeps your signed documents out of our systems. If a breach affecting your information occurs, we will notify you as required by applicable law.
Depending on your state, you may have rights to access, correct, delete, or receive a copy of personal information we hold about you. To exercise them, use the contact form; we will verify your identity against your account or the envelope records before acting, respond within the time applicable law allows, and will not discriminate against you for exercising your rights.
Because we do not sell personal information or share it for cross-context behavioral advertising, there is no sale or sharing to opt out of. Note that transaction records that make signatures auditable, and records we must keep by law (Section 7), may be exempt from deletion; where an exemption applies we will tell you.
The service is for business use by adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Siglio operates from the United States and processes data in the United States. The service is directed to the United States market; if you use it from elsewhere, you do so on your own initiative and your information will be processed in the United States.
We may update this policy, and material changes will be announced through the portal or your account email before they take effect, with the current version always at this page. Questions and privacy requests go through the contact form, or by mail to CE525B LLC d/b/a Siglio at the notice address listed in our Terms of Service.